
Rats carry Weil's disease and Seoul hantavirus, both of which are spread through contact with their urine and droppings, and can cause serious illness. That risk, combined with how fast they breed, is why a rat problem can so quickly spiral out of control.
Brown rats, the most common species in UK homes and businesses, are strong burrowers, climbers and swimmers. A young one can squeeze through a gap the size of a 50p coin. They're also capable of travelling through drainage systems and entering a property via cracked pipes, displaced joints, or even a damaged toilet connection.
If you’ve dealt with rats before and they’ve returned, they are almost certainly entering via your drains. A CCTV survey can confirm this.
Rats are wary of anything unfamiliar in their environment, so they will avoid poorly placed traps and bait. They also nest out of sight, so what you can find rarely reflects the size of the population behind the wall.
Even if you successfully curb the infestation, it will just be replaced by another if nothing is done about their entryways.
We inspect the property thoroughly, checking wall cavities, under concrete, behind appliances, in loft insulation, and in drains as needed. The colony is ethically treated with professional-grade rodenticide and strategically-placed traps. We never use glue traps, which are an inhumane method of disposal and illegal in the UK.
We continue to monitor the situation over follow-up visits to ensure the population declines, after which we seal every entry point we've found, including fitting rat blockers to drainage if needed.
If you run a food business, a rat sighting in a prep or storage area is a serious compliance and health and safety risk. We are BPCA-certified and provide full documentation of our treatment process for your records. To protect your reputation, we arrive in unmarked vehicles and work with complete discretion.

Unlike other pest control companies, we don’t charge per visit. Instead, we provide a fixed and fair quote for the problem, regardless of how long it takes, keeping us accountable to fixing the problem for good.
Reach our team for expert pest advice or to book a service. We respond promptly during business hours.
Find quick answers to common pest control queries. For anything else, our team is here to help.
Quickly: rat populations grow fast, and what starts as a small problem becomes a much harder one to treat within a matter of weeks. If you've seen signs of activity at your property, get in touch and we'll arrange an assessment as soon as possible.
Yes, rather commonly in fact. Rats are strong swimmers and will travel through sewer systems, gaining access through damaged or degraded pipework (normally found in older properties). If you have a persistent rat problem that keeps returning despite baiting, drain access is often the explanation, and it won't be resolved until that route is identified and closed off.
We begin with a full survey to establish where rats are entering, where they're nesting, and what's sustaining the infestation, whether that's a food source, a drainage issue, or a structural gap. Treatment places tamper-resistant bait stations at key activity points, with follow-up visits to monitor progress. Once the infestation is cleared, we advise on proofing to reduce the risk of recurrence.
Yes. Rats carry Weil's disease (Leptospirosis), Salmonella, and Hantavirus, all of which can be transmitted through contact with their urine and droppings, sometimes indirectly, without ever seeing the animal. They also gnaw through electrical cables, pipework, and structural materials. There are legal obligations around rat control for commercial properties that apply regardless of how the infestation started.
Rat droppings are much larger, roughly the size and shape of a raisin, compared to the grain-of-rice size of mouse droppings. Gnaw marks are deeper and more pronounced. Rats follow fixed routes and can leave grease smears along skirting boards and walls from repeated contact. Movement sounds tend to be heavier than you'd expect from mice.
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